Massage Therapy Etiquette: What You Should and Shouldn’t Do During a Session

Massage therapy is one of the most effective ways to relieve stress, reduce muscle tension, and improve overall wellness. Whether it’s your first visit or your tenth, understanding proper massage etiquette will help you get the most from your session.

Here’s a guide on what you should and should not do during a professional massage session:


​
What You SHOULD Do During a Professional Massage

1. Arrive Early or On Time - When you arrive early for your appointment at our Jacksonville massage studio, it gives you time to relax, discuss your needs, and settle in. Rushing in late can cut into your session and increase stress—exactly what we’re trying to reduce!

2. Communicate Your Needs Clearly - Before your session, let your massage therapist know about any areas of concern—like back pain, stiff shoulders, or old injuries. At The Wellness Hub we personalize each session to target your unique needs. Don’t be shy—clear communication helps us serve you better.

3. Undress to Your Comfort Level - In professional massage therapy, you’ll be appropriately covered with a sheet or towel. You only need to undress to your comfort level. Whether you choose to leave on undergarments or not, rest assured your massage therapist will prioritize your privacy and comfort with expert draping techniques.

4. Practice Good Hygiene - Please shower before your massage, especially if you’ve been working out or running errands in the Florida heat. Clean skin improves your experience and helps our massage oils or lotions absorb better.

5. Breathe Deeply and Relax - The best way to enjoy your massage is to let go of stress and let your therapist do the work. Focus on your breath and the calming atmosphere of our spa. The more you relax, the more effective the session becomes.

6. Speak Up if Something Feels Off - If something feels uncomfortable—pressure too strong, an area you’d rather not have touched, or if you’re too cold—let your therapist know right away.

7. Consider Tipping Your Therapist - While not mandatory, tipping is customary in most massage clinics. A 15–20% tip is a great way to thank your therapist for a job well done, especially if the session exceeded your expectations.


​What You Should NOT Do During a Professional Massage

1. Don’t Behave Inappropriately - This is a professional environment. Inappropriate comments or gestures will not be tolerated and will result in the immediate termination of the session. All of our massage therapists in Jacksonville, FL, are licensed professionals who deserve respect.

2. Don’t “Help” During the Massage - You may be tempted to lift your arm or move your head to assist the therapist, but it’s best to stay relaxed and let us guide your body. Massage therapy is meant to be a passive experience for you—just breathe and let go.

3. Don’t Talk the Whole Time - Unless you’re communicating about pressure or comfort, try to minimize conversation. Many clients enjoy silence or calming music during their massage. We’re happy to chat, but also happy to let you drift into relaxation.

4. Don’t Eat a Heavy Meal Right Before - Avoid large meals within an hour of your session. A full stomach can make it uncomfortable to lie on your stomach or back during the massage. A light snack is fine, especially if you’re visiting us after work or a workout.

5. Don’t Arrive Under the Influence - Please don’t arrive at our Jacksonville massage therapy center under the influence of alcohol or recreational drugs. It’s unsafe and can dull your pain response, which increases the risk of injury.

6. Don’t Expect a Medical Diagnosis - While we are trained in anatomy and therapeutic techniques, massage therapists in Florida are not licensed medical professionals. We can help relieve pain and tension, but if you have serious medical concerns, please consult your doctor.

7. Don’t Skip Post-Massage Care - After your massage, drink plenty of water, avoid strenuous activity, and take time to relax. Our clients in Jacksonville often find they sleep better and feel more refreshed when they follow proper aftercare.


Local Tip: Choose a Licensed Jacksonville Massage Therapist and Search for "Massage Near Me" to Find Your Perfect Fit

Not all massage therapists are created equal. Make sure you’re visiting a licensed and reputable provider in Jacksonville, Florida. At The Wellness Hub, our therapists are licensed by the Florida Board of Massage Therapy and are committed to your comfort, safety, and wellness.


Extra Tips for the Best Professional Massage Experience:

• Turn off your phone or set it to silent mode.
• Use the restroom before your appointment.
• Let your therapist know if you’re pregnant or have medical conditions.
• Avoid wearing heavy perfumes or colognes.
• Book regular sessions to see long-term benefits.
• Don't worry if you fall asleep, snore or drool during your massage session. We understand that sometimes you get really relaxed and these things are natural!

Ready to Book Your Massage in Jacksonville, FL?

If you’re in Jacksonville, Riverside, San Marco, Mandarin, or Southside, we’d love to welcome you to The Wellness Hub. Our team offers relaxing Swedish massage, deep tissue therapy, prenatal massage, and more—right here in Northeast Florida. We’re proud to be part of your wellness journey in Jacksonville!





----

We are pleased to serve the following Florida communities with massage therapy, chiropractic, organic skincare, acupuncture, red light therapy and more: Jacksonville, Orange Park, Fleming Island, Mandarin, Jacksonville Beach, Nocatee, St Johns, Ponte Vedra and beyond.

click here to book online

​​Call Us (904) 512-7551