The Wellness Hub in Jacksonville, FL - Wellness Membership Terms

Terms of Wellness Membership Program
​
Being a Wellness Hub Member entitles you to our discounted member pricing on skincare and massage services. Your card will be charged $80 on the 1st of the month, giving you a $80 credit to be used for massage and facial services. Chiropractic, acupuncture or any other services are not included in the wellness membership and credits cannot be used towards these services. See the website for current member discounted pricing. If the service costs more than $80, you'll simply pay the difference when you come in (and still get the member discounted price).

Your credits never expire and banked credits can be used for yourself or gifted to friends or family members. However, member credits are not able to be split, meaning if you've banked two credits equal to $160 and you come in for a service that costs $120, you will need to use one $80 credit and pay the difference for that service.

Your credits do not expire, but if you bank them and a price change occurs in the meantime, you will be responsible for paying the upgraded member price. Price changes occur very rarely.

Payments toward membership credits are not eligible for a refund.


Cancellation Policy for Booked Appointments

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the practitioner's day that could have been filled by another client, causing a financial hardship on our small business and the practitioner As such, we require a 24-hour notice for any cancellations or changes to your appointment. Clients who provide less than a 24-hour notice of cancellation, or do not show up to their appointment, will be charged a cancellation fee of $50 for a 60-minute service, $75 for a 90-minute or $100 for a $ 120-minute service. If you do not show up to an appointment and do not give us notice (no call, no show) you will be charged 100% of the appointment fee. If you have a member credit available, you can choose to use your whole member credit rather than pay the fee.


Cancellation Policy for Membership Program

Cancellation requests must be submitted in person or through our website.

The membership is on a month-to-month basis with a 30-day cancellation policy (once you give the notice to cancel, your membership will be canceled in 30 days)​.

If monthly dues fall within the 30-day cancellation period, one more monthly dues will be processed as the final payment and the membership will be canceled.


​
---

We are pleased to serve the following Florida communities with massage therapy, chiropractic, organic skincare, acupuncture, red light therapy and more: Jacksonville, Orange Park, Fleming Island, Mandarin, Jacksonville Beach, Nocatee, St Johns, Ponte Vedra and more.

click here to book online

Call Us (904) 512-7551