The Wellness Hub
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Frequently Asked Questions

Do I need an appointment? 
Yes, our services are by appointment only. You can book online or call us at 904-512-7551 to make an appointment. Same-day appointments are sometimes available, so always give us a call. Available appointments will show up as close to one hour before they start on our online booking site.

Can I bring someone (or my child) with me to my appointment?
Maybe!
We have two waiting rooms where a friend or loved one can wait for you quietly during your appointment. However, if you are wanting to bring a child to your appointment, this is a bit tricky. We don't have childcare on site. If you are coming for a massage, facial or private acupuncture, your child can wait with you in your treatment room while you are receiving your service. We recommend bringing something to occupy your child. However, if you are scheduled for community acupuncture your child will not be able to wait with you in the group treatment space or in the waiting room so you cannot bring your child. We appreciate your understanding!

Can I bring my pet to my appointment?
While we absolutely love animals, for the safety and comfort of our other patients and clients, you may only bring registered service animals, if necessary, to your appointment. We cannot allow pets or emotional support animals to accompany you to your appointment. 

Can a minor (under 18) receive treatment?
Yes! 
Minors will need to have their parent or guardian in the room for them for private room acupuncture, facials and massage on the first visit. For community acupuncture, the guardian may come to the treatment room for the initial treatment phase, then the parent will need to wait in the waiting room for the remainder of the treatment.

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The Wellness Hub
​9086 Cypress Green Drive, Suite A
Jacksonville, Florida 32256
(904) 512-7551
Email Us

Conveniently Located in Jacksonville, Florida - Serving the Jacksonville Metro Area - Jacksonville Beach, Atlantic Beach, Ponte Vedra, Neptune Beach, St. Augustine, Nocatee, St. John's County, Orange Park, Fleming Island, Mandarin and beyond
Hours
Monday 8 am - 8 pm
Tuesday 10 am - 8 pm
Wednesday 8 am - 8 pm
Thursday 8 am - 8 pm
Friday 8 am - 8 pm
Saturday 8 am - 8 pm
Sunday 10 am - 4 pm


Cancellation Policy: You may cancel or reschedule your appointment without charge up to 24 hours before your appointment. 
When you schedule an appointment, time is reserved specifically for you and no one else. No-shows, late cancellations and late reschedules cause a significant impact on our small business and our staff.
Out of respect for our providers, a minimum of 24 hours notice is required for a cancellation or a rescheduling of an appointment. If you cancel or reschedule less than 24 hours before an appointment you will incur a fee. Click here to learn more about our cancellation policy. 


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Meet Our Team
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Price Menu
Membership Savings
​Contact/Location
Blog
Gift Certificates
​Book An Appointment
  • Home
  • Massage & Skincare Services
    • Massage Therapy Info + Meet Our Therapists
    • Massage for Pain Relief
    • Fertility Massage
    • Prenatal Massage
    • Couples Massage
    • Lymphatic Drainage Massage
    • Reiki Healing
    • Cupping Therapy
    • Organic Skincare Facial Services
    • Massage Enhancements
  • Holistic Health Services
    • Acupuncture Care
    • Chiropractic Care
    • Full Body Red Light Therapy
  • About
    • Meet Our Team
    • Reviews
    • Founders
    • FAQs
  • Pricing
    • Price Menu
    • Membership Program Savings
    • Cancellation Policy
    • Massage Events
  • Blog
  • Contact/Location
  • Gift Certificates
  • Book Appointment